Order & Delivery Process

Order & Delivery Process

1. Register free as our member, and you may start shopping.
2. Select your products.
3. Specify quantity and ‘Add to Cart’.
4. Check shopping cart details, provide delivery information and select payment method.
5. HealthChannel will confirm the orders:
    for Hong Kong customers within 1 working day, and via email for overseas customers.
    (unpaid orders will be cancelled if we cannot contact, or received no reply from customer)
6.  We will deliver the orders on schedule.


Please note:
We normally will deliver goods within 3 working days after order confirmation, there will be a slight arrival time difference between different delivery mode.

Hong Kong customers:

  • Except outlying islands, we will provide local courier to Hong Kong Island, Kowloon and the New Territories (surcharge is required for Mui Wo and Tai O).
  • Free delivery for any purchase over HK$500

Customer out of Hong Kongs:

  • For Mainland China and Macau, we will deliver by courier.
  • Customers from other countries may use courier or Hongkong Post Parcel

If there is any query, please email us at order@healthChannel.hk